ACAW - Making outbound voice calls

ACAW - Making outbound voice calls

To make an outbound call:

  • Click Quick connects

  • Enter the number you wish to call and click Call

    • If you need to dial a number in another country, you can choose that country from the drop down list or enter the country code in the number field

  • Double click on a Quick Connect entry which will dial the number for you

Demonstration Video

 

Outbound Calls.mp4

For the official AWS guide on this lesson you can visit https://docs.aws.amazon.com/connect/latest/adminguide/make-outbound-calls.html