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To make an outbound call:

  • Click Quick connects

  • Enter the number you wish to call and click Call

    • If you need to dial a number in another country, you can choose that country from the drop down list or enter the country code in the number field

  • Double click on a Quick Connect entry which will dial the number for you

Demonstration Video

Outbound Calls.mp4

For the official AWS guide on this lesson you can visit https://docs.aws.amazon.com/connect/latest/adminguide/make-outbound-calls.html

Version Date Comment
Current Version (v. 4) Aug 27, 2024 11:02 Darren Marr
v. 4 Aug 27, 2024 11:02 Darren Marr
v. 3 Aug 25, 2024 09:59 Chris Marr
v. 2 Aug 25, 2024 09:23 Chris Marr
v. 1 Aug 22, 2024 11:21 Chris Marr
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