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To make an outbound call:

  • Click Quick connects

  • Enter the number you wish to call and click Call

    • If you need to dial a number in another country, you can choose that country from the drop down list or enter the country code in the number field

  • Double click on a Quick Connect entry which will dial the number for you

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Outbound Calls.mp4

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For the official AWS guide on this lesson you can visit

https://docs.aws.amazon.com/connect/latest/adminguide/make-outbound-calls.html

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