...
To make an outbound
...
call:
...
Using the Number Field or Dial Pad:
Enter the number in the number field or use the dial pad on your screen.
Once you have entered the number, click Call.
Using Quick Connects:
On your CCP, click Quick Connects.
Select the quick connect from the list or enter a few letters to search for a quick connect.
Click Call.
...
Click Quick connects
Enter the number you wish to call and click Call
If you need to dial a number in another country, you can choose that country from the drop down list or enter the country code in the number field
Double click on a Quick Connect entry which will dial the number for you
Demonstration Video
| Info |
|---|
For the official AWS guide on this lesson you can visit https://docs.aws.amazon.com/connect/latest/adminguide/make-outbound-calls.html |
...
| Change History |
|---|